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Home: Discontinued/Classic Products: Listings Manager (Realty Manager & Auto Manager):
Listing Manager down

 
 


CarlitosWay
User

Nov 17, 2008, 9:29 AM

Post #1 of 6 (2051 views)
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Listing Manager down Can't Post
I switch servers and IP address on my domain http://onlinepropertiescr.com/ and the listing manager stop working as now I am getting the following error on every page related to the Listing manager software, any assistance is greatly appreciated.Not Found

The requested URL /listman/listings/l0039.html was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request


Donna
Staff / Moderator


Nov 19, 2008, 2:05 PM

Post #2 of 6 (2036 views)
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Re: [CarlitosWay] Listing Manager down [In reply to] Can't Post
Hi there,

Log into Listings Manager and go to Setup Options -> Server. There, you'll need to update all of the paths & URL's.

Once you've done that, go to Setup Options -> General, and click all four of the "Publish" buttons. This will re-create your site with the new settings.

I hope this helps. :)

Donna

--
support@interactivetools.com


CarlitosWay
User

Nov 19, 2008, 3:27 PM

Post #3 of 6 (2034 views)
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Re: [Donna] Listing Manager down [In reply to] Can't Post
I already tried to login to admin but it is also down. I get an Internal Server Error.


Donna
Staff / Moderator


Nov 21, 2008, 2:00 PM

Post #4 of 6 (2014 views)
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Re: [CarlitosWay] Listing Manager down [In reply to] Can't Post
Hi Carlitos,

Sounds like the software wasn't moved over properly. Here are the usual steps:

First, install the latest version of Listings Manager on the new server.

Next, move over the following directories from your old installation:

/data/
/templates/
/listings/images/
/homepages/images/

Next, log into the Setup Options and update the server paths to match your new server paths.

Finally, click the four "publish" buttons in Setup Options -> General, to recreate your site.


I hope this helps. :)

Donna

--
support@interactivetools.com


CarlitosWay
User

Nov 21, 2008, 2:09 PM

Post #5 of 6 (2012 views)
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Re: [Donna] Listing Manager down [In reply to] Can't Post
Thanks that sounds like a plan, where can I find the latest download of the Listing Manager?


MikeB
Staff / Moderator


Nov 25, 2008, 12:16 AM

Post #6 of 6 (1906 views)
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Re: [CarlitosWay] Listing Manager down [In reply to] Can't Post
You can download the latest version of the software here:

http://www.interactivetools.com/upgrade/

I hope this helps! Smile

Cheers,
Mike Briggs - Product Specialist
support@interactivetools.com

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