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Home: Discontinued/Classic Products: DocBuilder:
New document error

 

 


malcrob
Novice

Jul 1, 2004, 2:52 AM

Post #1 of 3 (5513 views)
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New document error Can't Post

Hi,

I have just installed Doc Builder and am trying to load my first document. When I go to the publish page I get an error message:

http://www.themasteryoftrading.com/FuturesManual/

Any suggestions welcome.

Thanks
Malcolm


Donna
Staff / Moderator


Jul 1, 2004, 11:02 AM

Post #2 of 3 (5509 views)
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Re: [malcrob] New document error [In reply to] Can't Post

Hi Malcolm,

Without looking directly at your files, it's hard to say exactly what would be causing this. It looks like there's something in your published file that your web server doesn't like -- but without seeing it, I can't say exactly what this might be.

If you'd like, you can fill out a support request form with your FTP information, and we can pop in and see what's going on. You can fill this out here:

https://www.interactivetools.com/support/email_support.cgi

I look forward to helping you. :)

Donna

--
support@interactivetools.com


malcrob
Novice

Jul 1, 2004, 11:10 AM

Post #3 of 3 (5506 views)
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Re: [Donna] New document error [In reply to] Can't Post

Hi Donna, I have filled out the form.

Thanks
Malcolm