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Initial Installation Problem

 
 


chihtsung
User

Sep 1, 2003, 8:54 AM

Post #1 of 3 (3754 views)
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Initial Installation Problem Can't Post
Hi,
I'm having problem w/ initial installation. This is the directory I am installing to:
http://intranet.abc.com/elearn, where "intranet" is the sub-domain under http://www.abc.com/intranet (or under /home/myaccount/public_html/intranet
I executed http://intranet.abc.com/elearn/exec/admin.cgi. It showed up a blue welcome window (DocBuilder 1.10), and a [Next >>] button. When I click the [Next >>]. It came out a 404 error with address to: http://intranet.abc.com/elearn/templates/interface/admin.cgi
Please help!!
Thank you,

-Chih


Luke
Staff / Moderator


Sep 1, 2003, 4:48 PM

Post #2 of 3 (3752 views)
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Re: [chihtsung] Initial Installation Problem [In reply to] Can't Post
Hi,

Thanks for your post! :)

It looks as though the hyperlinks in DocBuilder's interface templates have been modified somehow. I've come accross this from time to time, and this usually happens if the interface templates were opened using another program such as an HTML/text editor or WYSIWYG editor like Front Page. The HTML/WYSIWYG editor tries to be smart by prefixing the hyperlinks in the interface files with the direcotry path the file is currently in.

Try reuploading an unmodified, unused, unopened, etc copy of your /templates/interface folder (and all included files) to your DocBuilder's /templates directory and run the installation again.

Let me know if this works or if you have any other questions. :)
Luke Holzken
Product Development


chihtsung
User

Sep 1, 2003, 7:57 PM

Post #3 of 3 (3750 views)
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Re: [Luke] Initial Installation Problem [In reply to] Can't Post
Ah.. Got it to work now. I was using Dreamweaver to put the templates. It might be connected to ftp site which caused the problem.

Thanks a lot!

-Chih