Donna
Staff
/ Moderator
Mar 2, 2010, 3:26 PM
Post #2 of 6
(6161 views)
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Hi Jim,
Article Manager creates temp files for every search query run, as a method to execute dynamic code (ie, php, ssi's, etc) on search pages ... something that would normally be impossible as your server won't parse dynamic code other than CGI on a .cgi page. This is some nifty Article Manager magic that makes it all happen.
However, what it SHOULD do is delete those files immediately after creating them, you shouldn't never see them other than for the millisecond they exist. If it's not, there's something odd going on there. Do you happen to know what permissions your files are created with?
The error message you're getting isn't an Article Manager one, that's your server coming back and saying you're out of server space. You may want to check with your hosting provider if deleting files isn't clearing up the space. Deleting files is another server thing, so removing them should delete things right away (unless you're server has some odd configuration I'm not familiar with. Either way, you'll want to check with your host.)
That said, Artman not deleting those files is probably why you ran out of space to begin with.
It'll be creating 0 byte files because it can't actually write to your server. Running out of disk space can be a bad thing if Article Manager's trying to write to files -- make sure you have a full backup before trying to fiddle around in Article Manager so that it doesn't try to write to a required file and change it into a 0 byte file instead because it can't write to it. (ie, templates, settings files, etc.)
If you'd like us to take a closer look at that, feel free to purchase a support ticket here:
https://www.interactivetools.com/order/
And once you've done that, you can fill out a support request with your ftp information here:
https://www.interactivetools.com/support/email_support_form.php
Make sure you have a full backup before filling out a support request.
Donna
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support@interactivetools.com
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