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UGH. I don't get this - won't upgrade.

 
 


dimeco
User

Oct 20, 2006, 11:44 AM

Post #1 of 3 (1374 views)
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UGH. I don't get this - won't upgrade. Can't Post
I just *do not* get this.

Theo may remember - I had a problem with my article manager after a server upgrade, the software wanted me to "finish installation" all over again.

So I didn't do it....

BUT - today, going to do the upgrade from the 1.41 to the 2.0, it said I was using 1.4, so it just would not let me complete the upgrade/move over of my articles.

So I went back to the old one and "finished" the so-called reinstall to 1.41.

I logged in - EVERYTHING is gone - all articles, categories, EVERYTHING.

But strangely - when you go to http://www.dime-co.com, it DOES still show the old articles Tongue

Now - when I went back to 2.0 to complete the upgrade, NOW it says it can't do it cuz there's no such upload folder??

And yet there is.

I'm fried. Ideas?

I was just about to give up on this and revert to manual articles when I got this announcement of 2.0 - so I'm REALLY excited to use it :))

Please help?

Amber


Dave
Staff / Moderator


Oct 20, 2006, 12:07 PM

Post #2 of 3 (1367 views)
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Re: [dimeco] UGH. I don't get this - won't upgrade. [In reply to] Can't Post
Hi Amber,

Ok, first thing, if you haven't already done so - backup! Backup your artman installation and/or website.

Next, fill out this form with your FTP info and we'll get in there and figure out what's going on:
https://www.interactivetools.com/support/email_support.cgi

Just put a link to this thread in the comments and write "URGENT" and the support team will get right on it.

Dave Edis - Senior Developer
interactivetools.com
 


dimeco
User

Oct 20, 2006, 2:21 PM

Post #3 of 3 (1351 views)
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Re: [Dave] UGH. I don't get this - won't upgrade. [In reply to] Can't Post
Thanks Dave - I backed it up then submitted the request.

Oh - I did forget to mention in the request - the "old" folder is articles - the "new" is column

Amber