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No supported [image] modules detected....

 
 


HDBC
User

Nov 2, 2006, 12:14 PM

Post #1 of 9 (1459 views)
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No supported [image] modules detected.... Can't Post
I understand from my hosting provider that the binary files for ImageMagick are available on my server at usr/bin/ as binary files. Is there a way that AM2 can use these files?

The specific files available are:
identify
convert
composite

Thanks!


Dave
Staff / Moderator


Nov 2, 2006, 4:52 PM

Post #2 of 9 (1452 views)
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Re: [HDBC] No supported [image] modules detected.... [In reply to] Can't Post
Ask your hosting provider to install the Image::Magick Perl module.

The program can't use those binary files directly.

Dave Edis - Senior Developer
interactivetools.com
 


HDBC
User

Nov 2, 2006, 5:37 PM

Post #3 of 9 (1449 views)
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Re: [Dave] No supported [image] modules detected.... [In reply to] Can't Post
The service provider, Dotster.com, which is highly reputable, isn't willing to install the modules.

Any other suggestions other than get a new host?


elderban
User

Nov 2, 2006, 7:43 PM

Post #4 of 9 (1442 views)
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Re: [HDBC] No supported [image] modules detected.... [In reply to] Can't Post
Are you on a shared server? And if not, do you have root access?

Bryan Gilchrist


Donna
Staff / Moderator


Nov 3, 2006, 2:38 PM

Post #5 of 9 (1424 views)
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Re: [HDBC] No supported [image] modules detected.... [In reply to] Can't Post
Hi there,

Article Manager can also use GD 2.17+ -- would they be willing to install that instead?

ImageMagick & GD are both very common Perl modules -- most providers have no problem installing them, so I'm surprised that a large host wouldn't have them available already. If your host isn't willing to install either, you're going to find that you'll be unable to use most web software that makes modifications to images.

If thumbnailing is vital to you, there's not much to do but switch providers. Thumbnailing is an optional feature, though -- if you don't need it, you can easily stick with your current host and not use it. :)

Donna

--
support@interactivetools.com


HDBC
User

Nov 4, 2006, 10:32 AM

Post #6 of 9 (1410 views)
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Re: [Donna] No supported [image] modules detected.... [In reply to] Can't Post
Ok - so I'm checking out another service provider (GoDaddy.com)... after installing AM2 I see they have an unsupported version of GD installed (2.0.7). They say they'll update it to 2.35. Do I have to reinstall AM2 after they update it? How do I get AM2 to recognize that an installed version is now available (or does it check each time you log in??)


Dave
Staff / Moderator


Nov 4, 2006, 12:56 PM

Post #7 of 9 (1407 views)
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Re: [HDBC] No supported [image] modules detected.... [In reply to] Can't Post
Once they upgrade their version of GD the software should automatically detect it and be able to use it.

Dave Edis - Senior Developer
interactivetools.com
 


HDBC
User

Nov 4, 2006, 7:12 PM

Post #8 of 9 (1403 views)
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Re: [Dave] No supported [image] modules detected.... [In reply to] Can't Post
GoDaddy.com has two versions of ImageMagick installed:

The convert path to ImageMagick, version 5 on our servers is: /usr/bin/

The convert path to ImageMagick, version 6 on our servers is: /usr/local/bin/ Could I force ArticleManager to look in one location over the other?


Dave
Staff / Moderator


Nov 6, 2006, 11:10 AM

Post #9 of 9 (1390 views)
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Re: [HDBC] No supported [image] modules detected.... [In reply to] Can't Post
Ask them if they can install (or you can install) the perl ImageMagick module. It's called Image::Magick.

Dave Edis - Senior Developer
interactivetools.com