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Moving Servers, Upgrading and/or Problems?

 
 


wbkelly
New User

May 11, 2009, 3:13 AM

Post #1 of 2 (1433 views)
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Moving Servers, Upgrading and/or Problems? Can't Post
We had a hacker situation so our site has been down for a few days. The last time we had a hacker situation we decided to upgrade from AM 1 to AM 2 and after that our site hits plummeted from 1000 per day down to like 75 hits per day. (that was in Jan 2007). It took us 2 years to get our site hits up and now that they are around 3000+ per day our site again was hacked into and we have a few questions...

1.) if we upgrade will the URL change like it did with the last upgrade? (we have 2.14 right now)

2.) we are moving to a new server (network solutions) and need to reinstall every thing? right? How do we do this?

3.) as we change the new servers, how long will it take to move AM that has about 10,000 articles in it now?

4.) will all of this create a loss in web hits again??

5.) would you recommend to have interactive tools do the reinstall or is it easy? I've been reading these forums for the last few hours and see a few frustrated people that are getting errors and having down time. Compare having a tech do it to having us do it?

6.) how do you find the install files?


Thanks in advance!!!


Donna
Staff / Moderator


May 12, 2009, 1:38 PM

Post #2 of 2 (1427 views)
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Re: [wbkelly] Moving Servers, Upgrading and/or Problems? [In reply to] Can't Post
Hi there,

Upgrading from 2.14 to the latest version is pretty non-invasive -- it's just a matter of uploading some new files. No filenames will change.

You can see the upgrade guide here:

http://www.interactivetools.com/docs/doc.cgi?/articlemanager2/install/upgrade.html

...and the changelog here:

http://www.interactivetools.com/upgrade/changelog.html#artman

You can generally tell how "big" of an upgrade it is by the version number. An upgrade from 1-2 is a pretty big deal. An upgrade from 2.0 to 2.1 will be a medium-sized upgrade. Going from 2.1X to 2.1Y is pretty minor -- generally only recommended if you're having problems that the upgrade addresses. (See the changelog for what updates were made since your version.)

You can download the latest version here:

http://www.interactivetools.com/upgrade/

Changing servers is an entirely different process from upgrading, and I don't really recommend doing both at the same time. This will take a little more time, but is definitely do-able and not too much trouble. Basically you'll be moving your site from one server to another, and re-publishing everything. The re-publishing will be the part that takes the longest, especially since you have quite a few articles. Article Manager will need to re-create your site on your new server.

Drop us an email for documentation on how to move from one server to another. It'll be slightly different depending on each setup, so when you email us, let us know if you're running a MySQL database or not. :) Or, if you'd rather have us do the move, feel free to contact our consulting department (consulting@interactivetools.com) with your login information and they can take a look at your site and give you a quote.

I hope this helps! Let me know if you have any other questions or concerns.

Donna

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support@interactivetools.com