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File Lock Error

 
 


socanews
User

Mar 23, 2010, 4:11 AM

Post #1 of 4 (5176 views)
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File Lock Error Can't Post
HI, AM has been working fine for a long while now but i am now getting a file lock error. Error: SERVERBUSY: Timed out waiting for a filelock
http://www.socanews.com/cgi-bin/artman_new/admin.cgi?

What can i do to resolve this?






(This post was edited by socanews on Mar 23, 2010, 4:40 AM)


Donna
Staff / Moderator


Mar 23, 2010, 12:09 PM

Post #2 of 4 (5119 views)
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Re: [socanews] File Lock Error [In reply to] Can't Post
Hi there!

Check your file permissions -- that's usually caused by Article Manager not being able to write, modify or remove the filelock.lock file in the /data/ directory. The /data/ directory and all of the files within should have full 777 permissions.

You can also try deleting the filelock.lock file so that Article Manager can recreate it (and should then be able to modify it.)

Donna

--
support@interactivetools.com


socanews
User

Mar 24, 2010, 5:09 AM

Post #3 of 4 (5111 views)
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Re: [Donna] File Lock Error [In reply to] Can't Post
Thanks for that Donna, this is really weird..

I first followed your instructions but couldn't even find the filelock file under the data folder, so i left it with te intention to reply to your post informing of the missing file. aboutn hour later I then tried AM and the issue seemed to have resolved itself and i was able to log in.

Before writing this message i tried logging into AM again and got the same error - Error: SERVERBUSY: Timed out waiting for a filelock

Help!!!
Joseph


Donna
Staff / Moderator


Mar 24, 2010, 11:18 AM

Post #4 of 4 (5108 views)
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Re: [socanews] File Lock Error [In reply to] Can't Post
Hi Joseph,

Definitely sounds like a permissions problem, if Article Manager can't even create that file. Doublecheck that the /data/ directory itself has 777 permissions (the default is 755, which may not be sufficient for your server to allow Artman to create files.)

If changing the permissions doesn't fix it up, feel free to purchase a support ticket and we can take a look directly at it. :)

Donna

--
support@interactivetools.com