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Home: Discontinued/Classic Products: Article Manager 1:
template not converting for articles

 
 


glowinggal
Novice

Jan 20, 2007, 9:45 AM

Post #1 of 7 (3851 views)
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template not converting for articles Can't Post
our new site template has worked and converted on all our other pages but not our main ACTUAL article pages...

ie:
Category page:
http://www.scrapbook-bytes.com/cgi-script/tutorials/publish/cat_index_22.shtml

But if you click on any articles:
http://www.scrapbook-bytes.com/cgi-script/tutorials/publish/article_640.shtml


PublishCron
iTools Alumni


Jan 20, 2007, 11:26 AM

Post #2 of 7 (3849 views)
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Re: [glowinggal] template not converting for articles [In reply to] Can't Post
Hey,

This could be caused by a few things. Try these steps:

1) hit the "Publish All" button. You never know, it could work.

2) check the permission and see that the /cgi-script/tutorials/publish/ directory itself and all subdirectories are set to CHMOD 755, and all files in this directory and in subdirectories are set to CHMOD 644. You may even want to try renaming one of the article files (i.e. re-name article_640.shtml to article_640.shtml.blern) on the server, then hitting the "Publish All" button. That will make sure that Article Manager is publishing to that folder correctly.

Give that a try
-----
interactivetools.com alumni 2003-2006


glowinggal
Novice

Jan 21, 2007, 7:51 AM

Post #3 of 7 (3834 views)
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Re: [PublishCron] template not converting for articles [In reply to] Can't Post
hey there... will try the directory chmod; already tried the "publish all" several times ;)


ross
Staff / Moderator


Jan 21, 2007, 3:32 PM

Post #4 of 7 (3830 views)
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Re: [glowinggal] template not converting for articles [In reply to] Can't Post
Hi.

You could also try double checking that your publish directory is set correctly. That is done in Setup Options on Server tab. Article Manager needs to know how to find your publish folder on the server so this field will need to be accurate.

You can use the browse button next to the Publish DIR field to find it. Now, if that doesn't get you going either, perhaps you could send me a support request so I can take a closer look for you:

http://www.interactivetools.com/upgrade/

Either way, I look forward to hearing from you Smile.
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Product Specialist
support@interactivetools.com

Hire me!  Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/



glowinggal
Novice

Jan 24, 2007, 1:41 PM

Post #5 of 7 (3817 views)
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Re: [ross] template not converting for articles [In reply to] Can't Post
Nope that didn't work either... when I clicked on "browse" it was the proper folder and location.


ChetW
Staff


Jan 26, 2007, 3:29 PM

Post #6 of 7 (3798 views)
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Re: [glowinggal] template not converting for articles [In reply to] Can't Post
Hi glowinggal,

Thanks for the follow-up!

What you may want to do is fille out a support request with your ftp details, once I have your ftp details I'll be happy to take a closer look at what's happening here. :)

You can fill out a support request here:

https://www.interactivetools.com/support/email_support.cgi

Does this help? I look forward to hearing back from you soon!
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]


glowinggal
Novice

Feb 1, 2007, 4:15 AM

Post #7 of 7 (3767 views)
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Re: [ChetW] template not converting for articles [In reply to] Can't Post
Hi there... support request and details sent.... we are looking to upgrade to version 2 of course but wanted to be sure version 1 works properly before doing that :)

Thanks so much in advance.