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Home: Discontinued/Classic Products: Article Manager 1:
Reinstalling gives a problem

 
 


themanmath
Novice

Oct 16, 2006, 10:26 AM

Post #1 of 3 (1788 views)
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Reinstalling gives a problem Can't Post
Hi guys,

I think I got you guys to install AM for me around a year ago. Great product. Unfortunately our host went down (Demon, UK) and lost the files, aswell as thier own back up. Just trying to reinstall it now.

Seemed to be no problem, but when I come to edit categories or add articles, it gives permission errors like:

'The program cannot create or write to the file:

./publish/category_list1.php (I need to the files to be .php)

Please ask your server administrator to make sure the publish directory and publish file(s) are writable'

They are writable. I checked. Bizarrely, when I ask it to delele a category, its says no due to permissions, but when I go back to the category list, I find it has deleted it anyway?


Can you guys help?

Thanks

Andy,UK


ross
Staff / Moderator


Oct 16, 2006, 11:47 AM

Post #2 of 3 (1778 views)
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Re: [themanmath] Reinstalling gives a problem [In reply to] Can't Post
Hi Andy

Thanks for posting!

There are actually a few different permissions and pathing things that could be causing the problem here so I was wondering if I could get you to send me some FTP details through a support request here:

https://www.interactivetools.com/support/email_support.cgi

That way I can get onto your server and take a closer look. I look forward to hearing from you Smile.
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support@interactivetools.com

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themanmath
Novice

Oct 17, 2006, 9:00 AM

Post #3 of 3 (1770 views)
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Re: [ross] Reinstalling gives a problem [In reply to] Can't Post
Ross,

I have now submitted the request as you mentioned.

many thanks for your help.

Andy