Main
Index 		Search
Posts 		Who's
Online 		Log
In

Home: Discontinued/Classic Products: Article Manager 1:
New to AM. Need help getting started.

 
 


charp
User

Apr 18, 2007, 7:44 PM

Post #1 of 7 (4148 views)
Shortcut
New to AM. Need help getting started. Can't Post
I'm pretty good with HTML, but a program like AM isn't my thing. The installation went smoothly and it appears that I can create articles and publish them. My problem, I'm embarassed to say, is that I can't figure out to to see my published articles. Where's my front page? Do I need to create one?

After looking through this forum and the support docs I'm still not getting it. Please point me in the right direction. I'm sure I'll be fine once I figure out how to access the published pages.

Thanks.


Donna
Staff / Moderator


Apr 19, 2007, 3:47 PM

Post #2 of 7 (4137 views)
Shortcut
Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post
Hi Charp!

Which version of Article Manager are you running? With Article Manager 2, there's a "View Website" button on every page -- that'll take you to the default front page.

If you're running Article Manager 1, you can still dig this up -- go into Setup Options and choose "Server". You'll see the "Publish URL" -- copy & paste that into an address bar, and it'll take you to Article Manager's front page. :)

If you're still having trouble, let us know your website address (you can email us directly if you'd like) and we can help you find it. :)

Donna

--
support@interactivetools.com


charp
User

Apr 19, 2007, 5:12 PM

Post #3 of 7 (4135 views)
Shortcut
Re: [Donna] New to AM. Need help getting started. [In reply to] Can't Post
Donna,

Thanks, but I finally found it. I think the problem was that I was using Safari. When I published a test article, nothing appeared in the publish folder. When I switched over to FireFox, it worked like a charm. Are there known issues with Safari?

I'm sure I'll be back with other questions...


Donna
Staff / Moderator


Apr 20, 2007, 3:51 PM

Post #4 of 7 (4117 views)
Shortcut
Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post
Hi there,

Safari should work fine. The only thing that won't work in Safari is the WYSIWYG editor -- but everything else should be fine!

Donna

--
support@interactivetools.com


charp
User

Apr 20, 2007, 5:31 PM

Post #5 of 7 (4114 views)
Shortcut
Re: [Donna] New to AM. Need help getting started. [In reply to] Can't Post
Speaking of the WYSIWYG editor... I don't see it or any files in the installation that look like the components of such an editor. Was it a separate install? Do I need to activate it? I'm using AM version 1.41 and FF 2.0.0.3.


charp
User

Apr 20, 2007, 5:51 PM

Post #6 of 7 (4113 views)
Shortcut
Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post
Should have searched first. I found the answer to my problem here:

http://www.interactivetools.com/docs/doc.cgi?/articlemanager/install/editor_troubleshooting.html

The trick was to go carefully through all subfolders to set the permissions as required. It works!


(This post was edited by charp on Apr 20, 2007, 5:52 PM)


ChetW
Staff


Apr 21, 2007, 7:41 AM

Post #7 of 7 (4107 views)
Shortcut
Re: [charp] New to AM. Need help getting started. [In reply to] Can't Post
Hi Charp,

Thanks for the follow-up!

I'm glad to hear that you got this all working, if you have any other questions please feel free to ask. :)
Cheers,
Chet Woodside - Product Specialist
support@interactivetools.com

[hr][i][url "http://www.interactivetools.com/consulting/"][b]Hire me![/b][/url]
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with [url "http://www.interactivetools.com/consulting/"][b]Priority Consulting[/b][/url].[/i]