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Internal Server Error

 
 


roi
User

Jun 13, 2002, 5:24 PM

Post #1 of 5 (4612 views)
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Internal Server Error Can't Post
hello all,

My article manager was just working fine. One morning I tried to access it to update my stories as normal but now it returns an error .

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request. "

The error also appears on all the cgi scritps namely syndicate.cgi, admin.cgi and search.cgi.

Anybody have any idea?

I have uploaded all this scripts again to the server and change the permision to the right ones 755 but still no luck?

Thanks


Luke
Staff / Moderator


Jun 13, 2002, 5:55 PM

Post #2 of 5 (4607 views)
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Re: [roi] Internal Server Error [In reply to] Can't Post
Hi Roi,

I've received an email from you and I'll be looking into what may be the cause of the Internal Server Error first thing Friday morning.

In the mean time, if you're receiving a 500 internal server error it could be (and usually is) because of one of these 2 reasons:

1. The permissions have been incorrectly set. Make sure that Article Manager has chmod 755 permissions on the following files.

- syndicate.cgi
- admin.cgi
- search.cgi

2. The path to Perl is incorrect. The path to Perl is the first line of code in the script.

Make sure the syndicate.cgi, admin.cgi. and search.cgi files have the correct path to Perl. It's usually one of the following:

#!/usr/bin/perl
or
#!/usr/local/bin/perl

Try both of them. :)

If this still doesn't work for you send me a support email and include your FTP information. I can then take a closer look at what may be causing the problem:

http://www.interactivetools.com/support/email_support.cgi
Luke Holzken
Product Development


roi
User

Jun 13, 2002, 6:13 PM

Post #3 of 5 (4605 views)
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Re: [Luke] Internal Server Error [In reply to] Can't Post
Hi,

Its not a 500 internal server error,

Its just a plain Internal server error,

point was it was working just fine, n than one day it just stopped working :(

thank for your help


roi
User

Jun 13, 2002, 6:19 PM

Post #4 of 5 (4604 views)
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Re: [Luke] Internal Server Error [In reply to] Can't Post
ok luke what is your emaill address so i can send you the ftp info.

thanks


Luke
Staff / Moderator


Jun 13, 2002, 9:43 PM

Post #5 of 5 (4595 views)
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Re: [roi] Internal Server Error [In reply to] Can't Post
Hi Roi,

You can send me an email by filling out our support form. I'll be sure to look into it right away tomorrow morning. :)

Our support form is available on our website here:

http://www.interactivetools.com/support/email_support.cgi

You can also email me directly at luke@interactivetools.com
Luke Holzken
Product Development

(This post was edited by Luke on Jun 13, 2002, 9:47 PM)