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Article Preview Fails

 
 


AMS
Novice

Sep 5, 2006, 7:48 AM

Post #1 of 3 (1427 views)
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Article Preview Fails Can't Post
Everything seems to be working fine with my copy of AM except for previewing articles without publishing, which has not worked from my first installation. I always get the error message : Can't connect : Unknown error at C:\Inetpub\wwwroot\cgi-bin\artman\exec\admin.cgi line 2686.


This happens while trying to open the URL : http://www.mywebsiteaddress.co.uk/cgi-bin/artman/exec/admin.cgi?art_preview2=7

I have looked in the publish directory on the server and cannot see any shtml files beginning art_preview. Is this maybe the problem, have I got something disabled ?

Many thanks.



*edits*

I have also found I get an error when clicking the more headlines link. Looks like maybe I have something not configured correctly from the initial installation. Any ideas ?




(This post was edited by AMS on Sep 5, 2006, 8:07 AM)


ross
Staff / Moderator


Sep 6, 2006, 9:17 AM

Post #2 of 3 (1409 views)
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Re: [AMS] Article Preview Fails [In reply to] Can't Post
Hi there.

Thanks for posting!

I actually have a couple ideas here but was thinking it might be easier to do a little testing first. Would you mind sending me a support request so I can take a closer look at your server?

Here’s a link to the support form:

https://www.interactivetools.com/support/email_support.cgi

I look forward to hearing from you Smile.
-----------------------------------------------------------
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Ross Fairbairn - Product Specialist
support@interactivetools.com

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AMS
Novice

Sep 7, 2006, 12:28 AM

Post #3 of 3 (1392 views)
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Re: [ross] Article Preview Fails [In reply to] Can't Post
I have sent a support request. I cannot give FTP access however to the server, so hope you dont need that.

Many thanks