Problem: The program does not execute, instead, your browser displays or downloads the source code. Either the program doesn't have its permissions set correctly, your Web Server is not configured to execute files with the extension .cgi, or your Web Server is not set up to execute scripts in the directory you have placed them.

Resolution: This could be a permissions issue. If you are using a Unix server, verify that the chmod settings have been made and that each file and directory matches what is mentioned in the Installing the Program section. If you are using a Windows server, it is up to your hosting company to have your permissions set for you.

More information on CHMOD and Unix File Permissions
More information on Windows File Permissions


If your permissions are set correctly and the program still doesn't work, try renaming the program you are running to a ".pl" ending instead of ".cgi". Also, you may have to move the scripts into a CGI Directory. If you have to reinstall the program in a different location, we recommend that you delete your old installation first.

More information on Web Servers and File Extensions
More information on CGI Directories


Another possibility, if you are using a Windows Web Server, is that the Server is not correctly configured to run Perl programs. Listed below is the procedure for setting up Perl scripts on Windows Web Servers. Please note that you'll need Administrator access to the server in order to make these changes.

View Full Instructions



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