Troubleshooting - 500 Server Error

Problem: This is a general purpose error that signifies that the web server knows that the file is supposed to be executed, but there is some problem with doing so.

Resolution: Outlined below are several different possible solutions, the most common ones being listed first. It is possible that more than one issue could be present.



1. The Path to Perl on your server may be different than is assumed in the software. Your web hosting company can provide you with your Path to Perl.

More information on the Path to Perl



2. The script may have been uploaded in Binary format. This can corrupt the script.

More information on Binary vs. ASCII


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