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Our 100% no-hassles 90-day money back guarantee
If, for any reason... and we mean any reason you need to refund the software, we're just a click away. We bear all the responsibility, so you don't have to risk anything when shopping with us. So, rest assured that you are completely covered when you order with interactivetools.com.
Hassle-free refunds are offered for all our products - though services (such as custom programming, consulting and paid installations) do not qualify for refunds under this policy.
Before you refund
If you're having problems of any kind installing, configuring, or using our software, make sure you take advantage of our Support.
Here's how to refund
To request a refund please fill out our refund form.
If you have any other inquiries they can be emailed to: firstname.lastname@example.org
Sometimes you just need a refund. It's okay, we understand. :-) Just to show you how easy going we are about the whole process, here's some feedback from some refundees.
"Thank you for prompt refund, with no hassles. I will always come back
in the future for further products and thank you for your assistance.
I would recommend anyone to do business with your company."
"I ordered Article Manager from Interactive Tools for use on a client's web site. The support team was very prompt about installing it, and I found the software easy to use. I was very happy! But then the project I was working on got cancelled. Even though it had been 2 months since I ordered it, Interactive Tools was wonderful about refunding me for the software. The return was just as easy and straight-forward as the ordering."
"What an amazing company! We did extensive testing and had superb support from interactive during this time. We love the software! We just found that many of our requirements were well outside the scope of solution that AM provides. I am actually amazed that a software company really does give you a hassle free refund! And when I say hassle free, I mean just that."
"I don't think the return could have been handled better. Your system seemed both professional and streamlined. The only reason why I returned the product was that it didn't fit our system. I wouldn't hesitate before buying products from you again..."
Erik Windahl Olsen
"... the return process was great. It was short and easy to do. I was
refunded promptly and appreciated the friendliness of your phone staff. I
realize that you are giving out programs and that it is probably difficult
to do returns that are based on the honor system. I appreciated the low
hassle way of returning the product and I appreciate that I was not
forced to keep it when it genuinely did not work for our needs the way
I had expected."
"I had no problems at all with the return process... I do feel your products are very good and you are professional in the way you present and deliver your products."